AI voice agent for inbound operations
A conversational agent that answers every call, captures intent accurately and books straight into the live calendar.
Calls arrived exactly when the team was busiest. Missed calls became lost bookings, and the ones that were answered still had to be typed into another system afterwards.
Conversation design mapped to real recorded call patterns rather than an idealised script.
Streaming speech pipeline tuned for low latency so callers don't talk over the agent.
Deterministic guardrails on pricing, policy and anything compliance-sensitive.
Direct writes into the booking system, with warm transfer whenever a human is the better answer.
Every call is answered on the first ring, bookings arrive structured instead of scribbled, and the team keeps a searchable transcript of what customers are actually asking for.
We deliberately describe outcomes in operational terms. Performance figures for this engagement are available directly, with the client's permission.
Ready to build what's next?
Tell us what you're trying to solve. Let's build the right technology for it — whether that's an AI voice agent, an immersive experience, or the platform underneath both.